# Terms and Conditions
**Last Updated:** July 7, 2026
Welcome to InstaSaloon.
These Terms and Conditions govern your access to and use of the InstaSaloon mobile application and related services.
By creating an account or using InstaSaloon, you agree to these Terms.
## 1. About InstaSaloon
InstaSaloon is a marketplace that connects customers with independent salons and beauty professionals.
InstaSaloon does not own, operate, employ, supervise, or control salons listed on the platform.
## 2. User Accounts
Users agree to:
* Provide accurate information.
* Keep login credentials secure.
* Be responsible for activities under their account.
* Notify us of unauthorized access.
## 3. Salon Responsibilities
Salon owners are responsible for:
* Accurate business information.
* Correct pricing.
* Service quality.
* Staff qualifications.
* Appointment management.
* Compliance with local laws and regulations.
## 4. Booking Appointments
When a customer books an appointment:
* The booking request is sent to the selected salon.
* The salon is responsible for confirming, rescheduling, or cancelling appointments where applicable.
* Customers should arrive on time.
## 5. Payments
Where online payments are available:
* Payments are processed through third-party payment providers.
* Processing fees may apply.
* InstaSaloon is not responsible for payment provider outages or failures.
## 6. Cancellations
Cancellation policies may vary by salon.
Customers should review the salon's cancellation policy before booking.
## 7. Reviews
Customers may leave reviews after completed appointments.
Reviews must:
* Be truthful.
* Not contain abusive language.
* Not contain false or defamatory statements.
We reserve the right to remove reviews that violate these rules.
## 8. Prohibited Activities
Users may not:
* Impersonate another person.
* Submit false bookings.
* Upload malicious software.
* Attempt unauthorized access.
* Use the platform for unlawful purposes.
* Harass other users.
## 9. Intellectual Property
All InstaSaloon trademarks, logos, branding, software, and content remain the property of InstaSaloon unless otherwise stated.
Users retain ownership of content they upload but grant InstaSaloon a license to display such content within the platform.
## 10. Limitation of Liability
InstaSaloon serves solely as a technology platform connecting customers and salons.
We are not responsible for:
* Quality of salon services.
* Injuries or damages resulting from salon services.
* Appointment disputes.
* Pricing disputes.
* Allergic reactions.
* Professional negligence by salons.
Any disputes regarding services should first be addressed directly with the salon.
## 11. Account Suspension
We may suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behavior.
## 12. Disclaimer
Services are provided "as is" and "as available" without warranties of any kind.
## 13. Changes
We may modify these Terms at any time. Continued use of InstaSaloon after changes become effective constitutes acceptance of the revised Terms.
## 14. Contact
Questions regarding these Terms may be submitted through the support section within the InstaSaloon application.